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An iceberg metaphor showing an AI chatbot interface above water, with a vast network of digital files, documents, and data icons submerged beneath the surface.

AI Memory Operating Principles

July 29, 2026
News outlets recently announced that private Claude AI conversations were showing up in Google and Bing search results. The title was definitely clickbait because users misunderstood the functions of the tool, but the premise...
A scale with an AI icon outweighed by human figures sits beside a “Governance” binder and trust-related notes, illustrating AI governance in organizations.

Innovation Eventually Becomes Ordinary: Why Organizations Need AI Governance

June 24, 2026
I don't answer my phone anymore unless I recognize the number. I have a separate email address for shopping and another one for websites I don't entirely trust. Like many people, I've received enough...
A woman places a sticky note on a wall during a CauseLabs strategic workshop

Guide for Innovation Week 2: Research + Empathy

Hey gang, welcome back. Hopefully by now you’re really powering with your team and starting to feel the momentum of the process. Last week...
an assortment of sticky notes from a CauseLabs strategic workshop

Week 1: Problem Immersion + Drawing Board

Welcome back! Let's cue things up for Problem Immersion. Now that we’re officially ready to get things going, this week we’ll build the foundation,...
An assortment of supplies used in a CauseLabs strategy workshop

The 4-Week Guide for Digital Innovation

Welcome to our guide for digital innovation! First things first, we’re glad you’re here. We know that the process of building new products and...
A small chalkboard with a thought bubble drawn on it and a lightbulb sitting on top of the bubble

Problem Statements in Digital Innovation: The Importance of Asking the Right Question

CauseLabs leads a human-centered design training session at the Posner Poverty Hackathon. Problem Statements It all starts with a problem. We’ve found it’s amazingly...
A crumpled sheet of blue paper sits on top of a pen and ink drawing of a lightbulb

Two innovation hacks you can implement immediately

My friend’s forehead was creased, his consternation visible at the intersection of his caved-in eyebrows. “I have to get out of this building to...
An assortment of post-it notes on a table at a CauseLabs strategy workshop

How a simple list of emergent themes can save you time and money in digital innovation work

At CauseLabs, we know a healthy start to digital innovation involves asking the right question and mapping out key pain points. There’s one more thing to do before...
CauseLabbers sit with end user to understand how to create a better experience during an HCD workshop

One discipline that can make or break a healthy start to your digital innovation project

"Empathy is about standing in someone else’s shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy...
A pole with two one-way signs attached point different directions.

A Digital Innovator Starter Guide to New Innovation

Assuming you’re a digital innovator in an organization that needs it, you probably are desperate to see great ideas brought to life. You know...

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