About CauseLabs
Technology can be used as a force for good.
CauseLabs, PBC is a public benefit corporation that uses technology as a force for good. Our expertise is in web services and website management. While we work on a project basis, we believe in partnerships over projects. People solve problems, and we know that the people within the organizations we serve often create the change we want to see. Technology is simply a means to amplify that impact.
Technology is an ever-evolving tool in our toolbox for working in a landscape of many systems. We aim to use it to grow positive impact by delivering solutions for nonprofits, social enterprises, and other values-aligned businesses.
We believe that through partnership, we can make a difference.
Mission
Growing positive impact.
Core Values
Do Work That Matters
Commit To Excellence
Radically Respect
Embrace Possibility
Aspire To Inspire
An Extension of Your Team
Where compassion meets innovation.
Since 2003, CauseLabs has empowered organizations to move from idea to implementation. With the evolution of technology, our team continually adapts to the best platform for the goals and the audience the project serves. Think of us not as an agency or vendor but as a partner. Every custom project includes a strategist, a project manager, a design and developer, and a quality assurance specialist who reviews and tests our deliverables before they go live.
Strategic Partnerships That Scale Impact
We build websites and web solutions that elicit engagement and accelerate growth. When we launch, we deliver easy-to-manage, easy-to-use experiences.
We start with a strategy phase on all projects, even if it's a smaller build that only needs one or two meetings to suss out the primary goals.
We use a human-centered, growth-driven approach, especially on custom web platforms. This process is crucial so that we can confirm our hunches before building large-scale digital ecosystems. It saves time and money and validates that we are solving the right problems.
In partnering with us, you agree to our diversity and inclusion policy.
This policy outlines our commitment to creating and maintaining a diverse and inclusive workforce. We want to do business with organizations and individuals who appreciate our differences and many talents.
Our Process
Passion fuels our fire.
We excel at providing solutions that scale organizations. With multiple projects that have reached millions of users, and won awards, we have the experience to take your project to the next level.
Whether we’re designing digital strategies or developing a custom web platform, each step in our process is vital. This process includes Strategy, Design, Development, and Continuous Improvement. Each phase gives us the empathy and data needed to build effective solutions.
You may have already gone through this cycle on your own or with another partner. We’d love to be onboard with what you’ve accomplished and bring our experience to help offer new perspectives.
Strategy
Discover what’s possible.
Getting Started
Each Strategy Phase starts with a virtual session where we go deep into the problem, the people, and the ecosystem. This informs what we tackle in our Workshop together.
Identifying Emergent Themes
Armed with information and empathy, we come together in a Workshop to engage in activities and interviews that create a slew of concepts to test and validate with real people.
Fine-tuning The Concepts
We combine the best concepts into a clear strategy that outlines next steps: What we need to build, how long it will take, and the investment of time and funding required to make it happen.
Design
Create with empathy; build upon experience.
User Interface and User Experience Design (UI/UX)
With our technology expertise, we design intuitive and engaging experiences that solve human problems and create measurable results toward achieving your goals.
Building upon the Strategy Phase, we will deliver mockups and/or clickable prototypes for your review and feedback. Beyond this, different projects require different design deliverables. A minor for example may not require the investment of a robust Blueprint.
A Blend of Human-Centered and Growth-Driven Design
Our team is certified in Human-Centered Design and Growth-Driven Design. We always consider the users when creating a user interface, and we design experiences to be tested and tracked so that we can continue to learn and achieve optimal results.
Creating A Blueprint
Developing a large digital product is not so different from architecting a building. Creating a blueprint for success helps us build a strong foundation and ensures that we stay true to our mission and achieve our goals, even if the pieces continue to evolve.
Development
Implement sustainable solutions.
A Product That Highlights Your Organization
Your organization exists to solve a problem. Your service or product is likely unique and isn’t well represented on the off-the-shelf tools that are one size fits all. CauseLabs specializes in developing websites and web platforms specifically for your needs.
Impact Through Technology
Our goal is to help your organization get the most out of the technologies that improve your products, services and systems. Whether it’s building a responsive website, providing world-wide access to digital libraries, or reaching millions of users through an application ecosystem, our multi-disciplinary team takes pride in crafting the user interface and the inner-workings and integrations that make those systems work.
Continuous Improvement
Your partner for ongoing success.
Continuous Improvement Retainers
Your project may have a backlog of items that didn't make it into the release. There are a number of reasons this can happen. Budget is one, but many features don't make sense until you have user feedback and data to uncover where to invest. Getting a Continuous Improvement Retainer allows for a set number of hours per month, ensuring that you have access to a project team for strategy, data reporting, prioritization, wishlist management, and implementation.
Product Maintenance and Support
Your organization now owns a digital product, and that comes with an ongoing need for security, maintenance, and support. We offer care plans for transitioning from active development to maintenance and support. We can also assist with the handoff and planning for continued success.
Measuring and Improving Outcomes
Once a product has launched, there is much to learn from how users are engaging with it. Using usage data shows how the product helps individuals or communities and what triggers produce the most positive outcomes. We can help you enhance your product to capture the right data and create reports or analytics dashboards. We want to help you measure what matters.
CauseLabs' Commitment
Being the best in the world means being the best for the world.
"In all of its operations and profits, and regardless of changes in management, investors, or ownership, CauseLabs will consider all stakeholders equally including its employees, the community, the environment, suppliers, customers, and shareholders with no prioritization of one stakeholder over another."
Our Opportunity
It's time to grow together.
Our goal is to understand the challenges surrounding your problem so we can find sustainable solutions. While it’s not the only factor, we believe technology can play a significant role in scaling organizations around the world by facilitating access, delivery, and engagement.
We seek partnerships that align with our cause and core values and who wish to collaborate with us on projects needing a digital strategy, web design or development, and/or website management.